Effective Date: 7/01/2025
Privacy Policy for Brightside Direct Solutions, LLC (SoulFlow Studios)
Website: https://soulflowstudio.co
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
1. INFORMATION WE COLLECT
We may collect personal information such as your name, email address, billing details, and any data you provide through forms, purchases, or interactions with our content. We also collect information through cookies and analytics tools.
2. HOW WE COLLECT IT
Information is collected via:
- Checkout or registration forms
- Contact or opt-in forms
- Email interactions
- Cookies and tracking pixels
- Testimonials or reviews you voluntarily submit
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Process payments and deliver products/services
- Send updates, newsletters, and promotional content
- Respond to inquiries or support requests
- Improve website functionality and customer experience
4. THIRD-PARTY SERVICES
We use the following platforms to process and store your data:
- Stripe and PayPal – for secure payment processing
- Go High Level / Social Connector – for emails, automations, and customer interactions
- AI Tools (such as Artistly, Video Express, Galaxy.ai, PNP Vault, or ChatGPT) – when services require AI-assisted content creation
These providers may have access to your data as required to perform their roles. Each is responsible for maintaining their own privacy practices.
5. COOKIES & TRACKING
We use cookies to analyze website traffic, remember user preferences, and enhance your browsing experience. You can disable cookies through your browser settings.
6. TESTIMONIALS & USER-GENERATED CONTENT
By submitting a testimonial or review, you grant Brightside Direct Solutions, LLC the right to use, reproduce, and publish your words in marketing materials, including on our website, social media, and emails. We may edit for clarity and grammar without altering the core message.
We may use representative or stock photos in place of your image if none is provided or for visual consistency.
7. DATA SECURITY
We take reasonable measures to protect your personal data, including encryption and secure third-party systems. However, no online system can be 100% secure.
8. YOUR RIGHTS
You may request to update, correct, or delete your personal data by contacting us at [email protected]. We will comply with applicable data protection laws.
9. CHILDREN’S PRIVACY
Our website is not intended for use by children under the age of 16. We do not knowingly collect data from minors.
10. CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
11. CONTACT US
For questions about this policy, please contact [email protected].